Sign In

MASA DIAMOND refund policy


MASA DIAMOND guarantees your complete satisfaction with the products you purchase from us for a period of 10 days from shipment arrival date.

100% cash refund or store credit.
No Questions asked.
No Restocking fees.
No Kidding.

Return shipping costs refunded as well.

We stand behind the quality of our products!

Should you experience any problems with our products beyond the 10 day Unconditional Satisfaction Guarantee please contact us and we'll do our utmost to assist with a solution.

Excluded from this guarantee: all products sold at discounted price, special offers and special production items which are Final Sale - No returns or refunds.


Please notify MASA DIAMOND of any problems within 10 days of shipment arrival date.

Upon receiving your returned products, MASA DIAMOND will refund you 100% of the return products value via the same payment channel as your purchase, or provide you with a store credit. Whichever you prefer.

MASA DIAMOND will also refund you the return shipping costs.

Return instructions are included with each shipment - please follow the guidelines to ensure smooth process.

This policy applies only to your purchasing at MASA DIAMOND